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How to Transfer Templates to a New Computer

Here’s how you can currently transfer your saved custom templates from one computer to another:

How to Access Your Templates On the EXISTING computer:

  1. Open Plottr and in the Help menu of the Dashboard, enter this customer service code: 16329e
  2. That will open a window of Finder and highlight a file named custom_templates.json
  3. Copy and/or move this file to somewhere where you can transfer it to your new computer

How to Activate Your Existing Templates On the NEW computer:

  1. Open Plottr and in the Help menu of the Dashboard, enter the same customer service code: 16329e
  2. Delete the custom_templates.json file UNLESS you already have some custom templates saved on this new computer that you don’t want to lose (if so, stop and let me know)
  3. Put the custom_templates.json file that you transferred from your old computer into this folder
  4. Restart Plottr

You should now see your custom templates on your new computer! 

Updated on July 17, 2021

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