Installing Plottr for Desktop

Welcome aboard! Installing Plottr on your computer requires just a few short steps. This article provides an overview of the installation process for Windows and Mac.

Table of Contents

Downloading Plottr

As a customer, you can always find your installation files in the Downloads page of your customer account and in the email receipt you were sent upon purchase.

On the Downloads page, you'll find your download links listed to the right of the download's title.

  • To download Plottr for Windows, click the file named "Windows Installer"
  • To download Plottr for Mac, click the file named "Mac Installer"

Installing Plottr for Windows

To install Plottr on your Windows computer:

  1. Download the Windows Installer file (.exe) from the Downloads page or your email confirmation
  2. Double click the file on your computer to install it
  3. Windows may tell you that it's potentially dangerous
  4. Click "Run Anyway"
  5. Windows will ask you where you want to install the file and to confirm the installation
  6. Open Plottr from the Windows menu or shortcut icon

Installing Plottr for Mac

To install Plottr on your Mac computer:

  1. Download the Mac Installer file (.dmg) from the Downloads page or your email confirmation
  2. Double click the file on your computer to install it
  3. Drag Plottr's logo into your Applications folder
  4. From your Applications folder, double click Plottr (or open the Launchpad and click it from there)

Activating Your License Key

After you've purchased and installed Plottr on your computer, you'll need to input your license key to activate your account and receive updates. You can find your license in the License Keys page of your account and in the receipt you receive via email.

To activate your license key:

  1. Open Plottr
  2. Click the "I have a license key" button in the Account section
  3. Enter your license key 
  4. Click the "Verify" button

Troubleshooting

Windows Tips

Depending on your security settings, your Windows computer may notify you when attempting to download Plottr that the "installer was blocked because it could harm your device."

Downloading Plottr

  • If you use Microsoft Edge as your web browser, Edge’s SmartScreen feature may automatically block the download. If this happens, you will see the following message: Plottr-win-installer-latest.exe was blocked because it could harm your device.
  • In this case, you will need to click the three dot menu ("…") and then "Keep"

Installing Plottr

  • Once Plottr-win-installer-latest.exe has downloaded to your computer, you will need to run the file to install Plottr. You are likely to see the following message: "Windows protected your PC. Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk."
  • In this case, you will need to click "More info" and then "Run anyway" to install Plottr.

Updating Your Microsoft Defender SmartScreen Settings

Please note that some users may have Windows set up in such a way that they cannot override this security warning without some additional action. In this case, you can follow these steps to stop Microsoft Defender from blocking you:

  1. Go to the start menu and type "Windows Defender" to open the Windows Defender Security Center
  2. Click on "App & browser control"
  3. Next, find “Check Apps and Files” and change the setting from “Block” to “Warn” (or “Off” if you really know what are you doing) – but it is recommended to keep it at “Warn"
  4. Now, click “More info” and select the “Run Anyway” option – that's it!

Mac Tips

Depending on your security settings, your Mac computer may notify you that you can't open the file because it was downloaded from the internet (rather than the App store)

  • If so, visit the Security & Privacy settings of System Preferences > General tab, and click the notification to open the file anyway
  • Now, open Plottr again

If you still have issues installing Plottr on your computer, please contact us and we'll be glad to assist.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.